Active listening

How to actively listen, which improves productivity, direction setting, and team performance.

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Top courses

How to listen

7 MIN  |  CyberU
Everyone hears, but few listen. Learn how you can get more out of conversations by engaging in active listening techniques.

Active listening

2 MIN  |  ej4
Active listening a much more complex task than we might think. This program discusses several ways to be a better listener, and the many things that often get in the way of listening well.

Listen generously

6 MIN  |  BigThink
Tavis Smiley, author of multiple books and veteran host of television and radio, uses radio talk shows as a metaphor to share how great leaders, or managers, should observe each team member closely, and create a context that supports and best utilises her talents.

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Trending course

But first, you gotta listen

2 MIN  |  CSOD Originals: DNA
This course helps Digital Natives (and others looking to refresh their skills) learn how to pivot from listening to understand, not just respond. *Note: this course is formatted for desktop viewing.*

Explore other skills

How to have better conversations, give effective feedback, write for business, and talk change. 
How to create a high performing team, inspire action, and lead through transformation. 
Personal growth
How to embrace challenges, speak up for yourself, and focus on your mental health.
Active listening
How to actively listen, improving productivity, direction setting, and team performance.
Stress management
How to improve workplace happiness, reduce turnover, and elevate productivity and culture.
How to motivate your people to achieve more and operate effectively.
Time management
How to conquer distractions, reduce workplace stress, and efficiently organise your days.
Unconscious bias
How to improve inclusivity to increase employee satisfaction and broaden your knowledge base. 
Conflict management
How to improve culture by helping your people better deal with disputes and frustrations.
Project management
How to produce work more efficiently with the foundations of agile project management.
Emotional intelligence
How to focus on and increase your people's EQ using psychological science techniques. 
Customer service
How to effectively diffuse issues and promote customer satisfaction and retention. 

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