When customer loyalty hangs on every interaction with your team members on the front lines, a well-trained, committed workforce is critical to thriving in the marketplace. It's time to build a talent strategy to hire, develop, and retain the very best employees.
RETAIL CHALLENGES: HR
The need for retailers to create an engaged workforce by aligning people to organizational goals is more important than ever.
The SVP of HR at retail chain Bon-Ton Stores discusses how they enable their employees to have open conversations around development.
Cornerstone for Retail Solutions
Cornerstone partners with retailers to deliver programs that help leaders understand the skills, knowledge, and abilities each of their employees possesses so they can easily and effectively align organizational talent to seasonality and market changes.
Cornerstone partners with retailers to deliver programs that help leaders understand the skills, knowledge, and abilities each of their employees possesses so they can easily and effectively align organizational talent to seasonality and market changes.
Enhance customer experiences
Ensure every employee delivers excellent customer service and a consistent brand experience.