Financial institutions need to quickly transform their business without disrupting their ability to meet customers' immediate and urgent needs. This guidebook takes a deeper look at this challenge and explores how a focus on employee experience can support high levels of customer satisfaction during digital transformation.                                                      

While the COVID-19 crisis has been disruptive—especially in the financial services sector—it also presents an opportunity to get ahead of competitors by strategically restructuring people priorities for the new world of work. Tune into a 20-minute panel discussion to analyze how you can position your talent organization to drive client retention and growth through today’s evolving conditions.